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Macomb County MI real estate blog

Choosing a real estate company- if my client can’t view your home they can’t buy it. (And you can’t sell it!)

March 21st, 2011 · No Comments · tips for home sellers

What a frustrating weekend!

I tried to make appointments for my buyer client to view 2 owner occupied Oakland County homes this weekend.  We were giving plenty of notice (a day and a half).    Both homes were set up for “online showing access” through our Multilist databases.   Should be easy enough right?


We couldn’t get a call back from either real estate company.    Both real estate companies were closed on the weekends and even though they had voice mail activated not one return phone call was made.

Sellers, please PLEASE ask your potential real estate agent how they handle calls for showing requests: Is their office open on the weekends?   If they are not open, did the agent provide a cell phone number for buyers agents to use for after hour calls?  How often do they check their voice mail and return calls?

I tried both online showing desk features for the homes, as well as following up the next day (10:00 am) with their voice mail systems to ask if they had confirmations yet for our showings.

Neither agent or their office returned the calls.

Guess what?  My buyer client viewed 3 other homes, and doesn’t need to go back out and view any more.  Your home will still be on the market this morning, probably next week as well, and the following week…after all, if we can’t see it YOU can’t sell it! The sad part is the sellers probably have no clue that this is happening to them.

Kris Wales – A partner for your real estate needs
Ask me about buyers agency in Michigan.
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Important copyright information: All photos were taken by Kris Wales. Do not copy and use photos for your own use, whether it be for personal or commercial purpose. All articles were written by Kris Wales. Once again, do not copy and use for your own purposes. Important disclaimer: Views expressed on the blog by the author and commenters do not express the views of Keller Williams Realty. All information contained is deemed to be reliable at the time of posting but not guaranteed.